This Privacy Policy explains how we collect, use, protect and share your personal information when you shop on our website. By using our site, you agree to the practices described below.
1. Information We Collect
Information you submit actively
Your full name, email, phone number, shipping & billing addresses, order details, messages sent to customer service, and account info if you register an account.
Automatically collected data
We collect device type, browser info, IP address, browsing records, page visit history and cart activity via cookies for website operation.
Payment information
We do not store your full card details. All payments are securely processed by third-party payment providers, and we only receive order confirmation records.
2. How We Use Your Information
- Process orders, arrange shipment, send tracking updates and handle after-sales & refund requests
- Prevent fraudulent transactions and secure your account
- Improve website layout, product selection and your overall shopping experience
- Send promotional emails only if you subscribe; you can unsubscribe anytime
- Meet legal, tax and official regulatory requirements when necessary
3. Information Sharing
We will never sell your personal data for profit. We only share necessary information with trusted third parties in these cases:
- Shipping carriers to complete delivery
- Authorized payment processors for transaction settlement
- IT and analytics service providers under confidentiality agreements
- When required by law, court orders or government investigation
Third-party service providers follow their own privacy policies, for which we take no responsibility.
4. Cookies Notice
We use necessary cookies to keep your cart and checkout working properly. Optional cookies help analyze visitor behavior for better recommendations.
You may adjust cookie settings in your browser, but disabling all cookies may break some site functions.
5. Data Security
We use standard encryption technology to protect your personal data during transmission and storage, and limit internal access to sensitive information. No online transmission is completely risk-free, and we cannot guarantee absolute data security.
6. Data Storage Period
We keep order and transaction records as required by accounting and dispute resolution laws. Account data stays until you request deletion. Anonymous browsing data will be cleared periodically.
7. Your Rights (US Customers)
If you live in the United States, you have the right to view, correct or request deletion of your personal data, opt out of marketing emails, and avoid unfair treatment for exercising privacy rights.
You may contact our support team to submit related requests at any time.
8. Policy Updates
We may revise this policy occasionally. Changes will be posted on this page, and continued site use means you accept the updated terms.